Menu
Reply
comnut
  • 57
  • 0
  • 2
Tuning in
224 Views
Message 1 of 7
Flag for a moderator

add TV 360 to broadband only account?

I have broadband only 🙂 - I have just seen my friends tv 360, and am suitably amazed!!! 🙂

I **do not** want phone or any other things 🙂

Please could anyone detail the problems and costs of this on my contract and expenses?? 

 

0 Kudos
Reply
Christy_D
  • 1.05K
  • 143
  • 161
Forum Team
Forum Team
219 Views
Message 2 of 7
Flag for a moderator

Re: add TV 360 to broadband only account?

Hello

Welcome to the Virgin Community

I am happy to assist you with this Query. I will send a private message to take your details to further help.

Many thanks for your post

Christy


Here to help! I'm a technician helping out whilst working from home. Find out more


0 Kudos
Reply
comnut
  • 57
  • 0
  • 2
Tuning in
141 Views
Message 3 of 7
Flag for a moderator

Re: add TV 360 to broadband only account?

well I have ordered it, but am now in the same position as this user..  {roll eyes} {groan} (could not sleep.. its 3:30 AM here..)

https://community.virginmedia.com/t5/QuickStart-set-up-and/New-HUB3-Delivery-Issue-Yodel-%EF%B8%8F/m...

How simple is it to get an engineer out? (and cancel last delivery) he at least knows how to read a map, unlike collect+ or yodel.. 😕

 

0 Kudos
Reply
comnut
  • 57
  • 0
  • 2
Tuning in
123 Views
Message 4 of 7
Flag for a moderator

Re: add TV 360 to broadband only account?

Just managed to get through to VM support - the website showing the 'upgrade' is all WRONG, should not be there!!!

https://store.virginmedia.com/existing-customer/my-offers/offers

so can someone please have a look at it and add phone service and PROPER prices...

0 Kudos
Reply
Ernie_C
  • 18.14K
  • 1.97K
  • 4.39K
Very Insightful Person
Very Insightful Person
107 Views
Message 5 of 7
Flag for a moderator

Re: add TV 360 to broadband only account?

If I understand correctly, existing customers can only get TV 360 if they upgrade to the Ultimate Oomph bundle.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

comnut
  • 57
  • 0
  • 2
Tuning in
96 Views
Message 6 of 7
Flag for a moderator

Re: add TV 360 to broadband only account?

well what happens when you go to my link?? 🙂

this is what I get - I have phoned them to check, to be told it is ALL WRONG, you have to have a phone line, etc... real price about £71..

VM upgrade to 360 (redacted).jpg

 

0 Kudos
Reply
comnut
  • 57
  • 0
  • 2
Tuning in
48 Views
Message 7 of 7
Flag for a moderator

Re: add TV 360 to broadband only account?

looks like they are 'down for maintenance'.. hope they have made sure the prices and offers are correct!!! 🙂

0 Kudos
Reply