For 3 weeks now I have been having outages on my services showing up on my TV with CS codes, I have been on the phone yet again today twice so just a little under 2 hours😡. I have had problems for over 2 years now each time different. I have spoken to VM operators more than I’ve spoken to my family over the 2 years. I have had engineers out on numerous occasions one of which didn’t even bother to come to the property and just said everything is fine😡. Engineers who have come to my house and looked at my equipment and said everything is fine, engineers who have said they will get back to me but never did. The last one however did run checks etc on my equipment and found a fault in my outside cable, this has been replaced around 3 weeks ago so it may be something there. I am sick of ringing (oh as I write CS9995 has just come on the TV) that’s 4 times today and my internet is off again😡. As I said I am getting sick of ringing VM to be told to turn router off, reset router, switch tv box off restart all equipment etc. Can anyone sort this out please.
[MOD EDIT: Subject title changed for clarity]