Virgin Media Community

[banhamm]

Hi

has anyone managed to access centre court coverage in UHD on the 360? I only seem to be able to view in HD via the red button or BBC iPlayer app whilst on my Sony tv I can view UHD from the iPlayer via red button. 
on the 360 I have the best video quality set correctly. 
Any thoughts or advice gratefully received. 

[ozsat]

Been working fine here in UHD and HLG.  Have you tried a different cable or checked if Netflix or Amazon are working in HDR?

[roy247 · Accepted solution]

You need to go iPlayer settings and select try new features in iPlayer beta to enable UHD, you should then be able to find something in UHD to check it's working.

[banhamm]

Thanks for the tips I plugged the 360 into a different hdmi on the tv and can now see UHD programmes in the iPlayer app. 
thanks all. 

[Akua_A]

Hi @banhamm,

Welcome back to our community forums and sorry to hear you were having issues accessing Wimbledon UHD on 360.

We are however glad to see @ozsat and @roy247 were able to help with this.

Please do not hesitate to contact us if you need any further help.

Thanks,

[oxfordmark]

Its about 1-2 mins behind BBC 1 HD!

[Roger_Gooner]

There has always been latency in delivering streams of UHD and HLG content. There are technical reasons for this and these streams are also much larger than 1080p ones as well, and it's proving a difficult problem to solve.