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Phil_f
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Will settings transfer during upgrade v6 to 360

Hi I am about to upgrade my v6 to 360. I have tried to access "manage my box"  to transfer settings, but I cannot access the page if I try it on my phone tablet or pc. The pc says it is the Virgin firewall blocking access to port 443 ( i think it was that port) 

It does say the programs will be deleted but does not mention series links.

Any thought before I click upgrade

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JitteryPinger
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Re: Will settings transfer during upgrade v6 to 360

I think everything gets reset like new so likely to lose series links

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
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markdyer72
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Re: Will settings transfer during upgrade v6 to 360

Unfortunately everything will be deleted once you upgrade.downgrade to 360 as if it’s a software update it will wipe your HDD and install the horizon software. There is no way to transfer anything to a new box either…

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Phil_f
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Re: Will settings transfer during upgrade v6 to 360

Thank you for the prompt reply,  there always was an option to transfer series links to a new box. I have done it a few times over the years. The settings were saved on a pic and then you could transfer them to your new box via pc

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Phil_f
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Re: Will settings transfer during upgrade v6 to 360

Thank you for the prompt reply,  there always was an option to transfer series links to a new box. I have done it a few times over the years. The settings were saved on a pc and then you could transfer them to your new box via pc

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JitteryPinger
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Re:Transfer Series Links V6 to 360 (Software Upgrade)

https://www.virginmedia.com/help/virgin-tv-copy-tv-box-settings-to-another-box

Not sure if this works with 360 if I'm honest

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
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JitteryPinger
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Re: Will settings transfer during upgrade v6 to 360

After looking at this a bit closer it looks like its a TiVo feature and unfortunately the new 360 software isn't powered by TiVo.

Virgin is currently in the process of changing all V6 boxes to 360 Software (Horizon)

If I've helped please let me know 🙂 Matt

A 10+ Year Virgin Media veteran, been here through the Up's and the Down's and Down's....
Gigabit 5G Vodafone 5G EE BQM Hub 4 BQM Hub 3 BQM Hitron CGNV4 BQM TT BQM

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roy247
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Re: Will settings transfer during upgrade v6 to 360

It's not something you think that would be that difficult to achieve really, even if you had to write a programme to convert from Tivo software to Horizon software, but it's easier just to let people start all over again.

 

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deans6571
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Re: Will settings transfer during upgrade v6 to 360


@Phil_f wrote:

Thank you for the prompt reply,  there always was an option to transfer series links to a new box. I have done it a few times over the years. The settings were saved on a pc and then you could transfer them to your new box via pc


...that only works when transferring from an old TiVo box to the newer V6 (which also runs the TiVo software).

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Phil_f
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Re: Re:Transfer Series Links V6 to 360 (Software Upgrade)

This is what I keep trying,  but it always times out 

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