Recently change from tivo to v360 (came in mini version) and all worked fine until today when it said ethernet not connected. Not surprising as I set it up with a WiFi link as the hub and v360 are on separate floors. The option to connect with WiFi is greyed out so I cannot use the v360 at all, just keep getting a message saying there is a problem with the ethernet link. May be coincidence, but I tried to attach the phone today and the phone stopped being able to make or receive calls. Unplugged it but made no difference to the WiFi link problem. Have tried rebooting both hub and v360 but NBG. Unable to do a factory reset of the 360 as when I try it comes up with the ethernet link problem message. Would be grateful for any help. Wife says I should not have upgraded and is not well pleased, so two reasons for a fix needed!