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Why wont it let me order a new 360 remote

Joining in

Why won't it let me order a 360 remote



The online link doesn't work, not sure if ever has for the 360.

The quickest way to get a remote would be to call 150 from your Virgin phone, mobile or landline, or 0345 454 1111 from any other phone or wait for a member of the forum team to pick this up which could be 2 to 3 day's.


Forum Team
Forum Team

Hi there @BIGBOD_411 

Thank you so much for your post and welcome to the community forums, it's great to have you here.

I am so sorry that you have faced this issue with your remote. I'd be happy to take a look with you via a private message,

I will pop you a PM across now, please keep an eye out for the envelope at the top of your screen alerting you to a new message.