Showing results for 
Search instead for 
Did you mean: 

Why is so difficult to speak to someone

Tuning in

I am currently on hold waiting for a technician no doubt I will have to make my landline shopping put my new hub in today I have no apps to download the new software please answer the phone before I cancel my new contract and go somewhere else so I can speak to someone so frustrated and angry


Very Insightful Person
Very Insightful Person

Some clarity on your actual issue may allow some help here on the forum.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Forum Team
Forum Team

Hey young1e, thank you for reaching out and I am sorry to hear you are struggling to get through to us.

I have taken a look at our side and I can see you have spoke to the team, did they manage to get this resolved for you? Thanks 

Matt - Forum Team

New around here?