Re: Why is channel 605 permanently pixelated when using Virgin TV 360?
The standard answer to pixellation queries, some of which has already covered, is....
Pixellated pictures on live TV are often the sign of a signal fault. If you've rebooted your box once, then there's likely a fault somewhere, so this will need VM to intervene. You're likely to need either an engineer visit or a replacement box, depending on what VM's remote diagnostics turn up.
First check the automated faults line for any existing issues in your area that could be the cause: 0800 5610061. If nothing's reported, assume VM don't know about your fault and ideally you'll need to report it - either by phone or waiting on here.
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