Sky renamed Sky One as Sky Showcase on 1st September 2021.
Info below from https://rxtvinfo.com/2021/how-sky-channel-changes-will-affect-you-from-1st-september/
"It will feature the best of Sky’s entertainment channels, plus occasional features from Sky Movies and Sky Sports. Effectively, it will do what “Sky Sports Main Event” does for sport. Apart from The Simpsons, all other programmes on Sky Showcase will have regular slots on one of the other Sky channels.
From a programme point of view, Sky Max effectively becomes the ‘new’ Sky One, minus The Simpsons, although Sky Comedy will absorb some of Sky One’s comedy shows."
VM have also given customers on the Mix TV package access to additional HD channels which includes Sky Showcase.
It's possible that you are on the older, now discontinued Player package (column 1 on the above tv edit page in the EPG guide) , which doesn't include all the current channels. If so it may be about time to renegotiate a new deal and package. The current base package is the Mixit tier (column 5 on the above tv edit page in the EPG guide)
Customers on the Mixit tier can add Personal Picks <<< shown here >>> for extra channels, or switch to the Maxit tier.
The Service you do for others is the rent you pay for your room here on Earth - Muhammad AliLove, love and love, forever - Pele
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge. Learn more
Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanksThe do's and don'ts.
Keep the community welcoming for all. Follow the house rules