What is this 360 upgrade as I have the original V6 box.
The remote looks better but if it means I loose all my programs and series links I am not interested and not paying for extra channels I don't want either.
Unless you negotiate a new package your channels remain the same.
The available channels on the 360 and the packages they are on can be seen <<< here >>>
If upgrading to a 360 then the V6 box is formatted as part of the process to switch to the Horizon interface meaning all recordings and series links are lost in the process.
Welcome back to our community forums.
We are glad to see you are interested in our TV360. You can find all you need to know here https://www.virginmedia.com/tv/virgin-tv-360 and here https://www.virginmedia.com/virgin-tv-edit/tips-and-tricks/home-screen-menu-virgin-tv-360. You can also find out about the remote here https://www.youtube.com/watch?v=MTCc0oVXUOQ
Please let us know if you need any further help.
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