Hi again @AS
You don't need a package change to switch to a 360 (although CS will try and talk you into it) It's a one of fee of £24.99 for the two remotes.
You can negotiate a new deal if you want to, ideal if you are out of contract or coming to the end of any discounted term.
If you did negotiate a new deal then netflix standard is included in the pricing for Ultimate Volt, Biggest TV and Biggest TV Volt bundles.
Otherwise you need to sign up for, and pay for netflix yourself, and the same goes for Amazon Prime Video.
I already use Amazon Prime for shopping, and this includes the Amazon Prime Video.
You can get a free 30 trial of Prime Video, amazon free trial although it will ask you for payment details. This is because it's a 30 day rolling contract and you would be charged once the free trial is up if you didn't cancel. The ideal way to do this is to sign up for the trial and cancel it the same day. That way it just stops working after 30 days and you won't be billed. IF you were happy to continue paying though you could just reopen it be re entering your payment details.
Netflix don't have a free trial, although you can sign up and pay for it for 30 days as it's another rolling contract, But I would advise to cancel it the same day. That way you view it for the 30 days you've paid for, and then you have no furhter access or charges unless you do decide to continue with it by adding your payment details again.
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