Showing results for 
Search instead for 
Did you mean: 

Volume controls wont work volume with sound bar on Virgin 360 tv remote

Joining in

Good evening 

I've paired my virgin 360 tv remote to my tv and sound bar Majority Sierra plus but the remote won't work the volume, it must be paired as the remote powers on and off the sound bar when I turn the system on and off, when trying to use volume keys it also highlights the screen on the sound bar but won't work the volume, any ideas, thanks.


Forum Team
Forum Team

Hi victorialouise,

Thank you for your post and welcome to the community. 

I'm sorry to hear the volume doesn't seem to be working for the sound bar through the remote. 

To confirm, have you attempted to un-pair and re-pair the remote again to see if this changes anything?