on 19-05-2022 10:58
Hi, we had our broadband and tv box arrive on Tuesday and were told we could do the self set up. However the virgin socket is in a different room to the tv. How do I arrange someone to come out and install
on 19-05-2022 11:23
Self-install is only suitable if you want all your kit within about 3 metres of the socket, unless the house is already wired for more.
Give VM a call & ask for a manned install. There should beno charge for this.
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on 23-05-2022 08:45
Hi @Kimberley16
Thanks for posting on our community forum
Sorry to hear about your issue, have you managed to speak to our team now? If not, I can drop you a private message and we'll get this sorted for you.
Regards