My Wife and I are in our late *)'s earl 90 year old. we have two V6 boxes at moment mainly to record programes we like t6o watch in our own time.
After receiving a pnone call from Virgin regarding our media contract which was do for renewal in May. I had great difficulty in understanding what the Lady was saying and when she said that they were changing my control box I thought it was an upgrade and was something we had to do. When I received two handsets this morning in the post without much in the way of details I was very surprised and confused.
Can anyone advise us if we should change to this new system or stick with our V6 boxes that we have got used to using. What is the advantage for us if we change, and is it compulsory or can iI say we do not want it now.
WE do not travel much and cannot see any advantage for watching TV outside WE do not watch Sport or game shows much, normally watch the Free view Channels and the old replays of programs from our younger days and we also have our Prime TV fire sticks.
I was actuall thinking of stopping My TV contract and using Free View if I needed BBc ITV etc, THe only reason we have kept it is for the recording facility of the V6 box with all of its frustrating faults you get every so often.
The phone call said that as we we long serving customers since 1997 or before virgin took over they wished to give us a good deal. The other thing was that they said that they were reducing our package to £94 per month from £118.
We do have our Wifi, Telephone with them as well so the £94 is for the complete Package
As you cannot change back once changed should we not change at all or can we take a chance and have one V6 box as normal and the other changed to 360 just to see if it is for us.
Would be glad of any sensible advice anyone can give to two old oldies.
By the way my wife watches different programs on her V6 than what I Like. Most of them you can get on Freeview.
Thank You for your indulgence