Hi @jbeedle,
Welcome to the forum page and thanks for posting this on here,
Sorry to hear you're having some TV 360 issues, but we can certainly look into this for you.
Just to confirm, does it happen on every channel? On live TV and catch up?
Are the wires all in with no loose connections at all?
Have you also tried resetting the actual tv box at all?
Please do let me know.
Thanks