Virgin Media Community

[Bristvns]

I have just done software upgrade to Virgin TV 360 on my V6 box. Have got to point where UI is asking me to pair remote by pressing TV and 0 for 10 seconds. Nothing is happening, no light flashing on remote or v6 box. Have tried changing

batteries in remote. Just wondering if remote is dead.. is there an Led that should flash when I press any button on the remote? 

[markdyer72]

Are you using the new 360 remote, if you lift it up the buttons should light up for a second..

[Bristvns]

Thanks for the reply. Seems to work this a.m, lights up when move it and have now paired with the box. 

Very strange why totally non responsive yesterday unless its programmed with an activation date.

Any way all sorted now. All the best