Hi Roy247,
Thanks for replying,
It's the Mini box that's not working. It was installed last year March but hasn't been tried again till now due to a major renovation which has only just finished. (It worked when the virgin technician installed it, he used his own mini monitor due to no tv being at the property)
The Main box is working perfectly. You maybe thinking why did we get it if we wasn't living in it. Well mainly for the wifi for our ring products.
The broadband via WiFi and coaxial cable is connected, the hdmi is also connected.
I am not getting anything from the mini box on my tv.
All it is saying is source not connected.
I've checked all connections and all seem to be connected properly.
I only thing I can think of is the virgin cable coming into the property.
Also do you get an additional remote for your mini box if so I think I might have misplaced it.
Is it also true that your main box remote won't work on our mini box?
Thank you in advance.