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RoshaBeli
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Virgin TV 360 Upgrade Process

on ‎26-08-2021 06:21

  • Launched today

  • Upgrade on website fails

  • Call call centre, wait 30 minutes

  • Get connected to Virgin Mobile and then wait 10 minutes to connect to Virgin Media

  • Apparently, they have a dedicated number for TV 360 Upgrades, but only available internally

  • Wait 5 minutes to get connected

  • Confirm my account number and security details for the fourth time

  • Hung up on

Good job I'm only 6 days into my new contract. I'm getting out of this **bleep**hole company.

Tweakbox Appvalley https://vlc.onl/
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japitts
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Re: Virgin TV 360 Upgrade Process

on ‎26-08-2021 09:24

@RoshaBeli wrote:

Good job I'm only 6 days into my new contract.

So you've opted to migrate from V6 > 360 alongside a new package bundle?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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