Upgrade on website fails
Call call centre, wait 30 minutes
Get connected to Virgin Mobile and then wait 10 minutes to connect to Virgin Media
Apparently, they have a dedicated number for TV 360 Upgrades, but only available internally
Wait 5 minutes to get connected
Confirm my account number and security details for the fourth time
Hung up on
Good job I'm only 6 days into my new contract. I'm getting out of this **bleep**hole company.
@RoshaBeli wrote:Good job I'm only 6 days into my new contract.
Good job I'm only 6 days into my new contract.
So you've opted to migrate from V6 > 360 alongside a new package bundle?
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