I dont know if other customers that are using the new 360 box feel as I do, but I hate the new box. The biggest negative is that you cannot record new only, when you record a series, so you end up with dozens of old recordings that you are constantly deleting. Next if you delete a recording you cant get it back. Also you cant control the box with 2 remotes. All these things I could do on my old V6 box. Virgin Media has gone backwards not forwards ?. SKY Q box is much better than this, what a let down.