cancel
Showing results for 
Search instead for 
Did you mean: 

Virgin 360

Louis21
Joining in

I have received a 360 remote in the post today but there is no option to upgrade to virgin360? 🤔 what can I do to correct this?

1 REPLY 1

japitts
Very Insightful Person
Very Insightful Person

If you've requested a conversion to TV360 and have received your new remotes, then in a couple of days an "upgrade to TV360" icon should appear on your V6 menu to enable you to migrate.

Until that appears, your box will continue to operate as a V6 and nothing will change.

Make a note of all your series links and watch any recordings in the meantime, the conversion is a full reformat and they'll be lost.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks