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Louis21
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Virgin 360

I have received a 360 remote in the post today but there is no option to upgrade to virgin360? 🤔 what can I do to correct this?

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japitts
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Re: Virgin 360

If you've requested a conversion to TV360 and have received your new remotes, then in a couple of days an "upgrade to TV360" icon should appear on your V6 menu to enable you to migrate.

Until that appears, your box will continue to operate as a V6 and nothing will change.

Make a note of all your series links and watch any recordings in the meantime, the conversion is a full reformat and they'll be lost.

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