Virgin 360 remote controls channels but not sound volume
Please can someone help. I have Samsung 4k UHD TV and soundbar (connected by optical cable). New 360 box installed yesterday and everything fine. Today, however I've found that the 360 remote changes channels but doesn't control the sound. I've tried going through various menus etc but to no avail.
I would e very grateful if someone could tell me how to fix this!
Re: Virgin 360 remote controls channels but not sound volume
Hi again Tim,
Thanks for the update, it's great to see you've got it all up and running properly now.
Sadly that didn't work for my brother in law, I explained to him how to do it, but he's a bit of a luddite, so not sure if he's done it right, or if it's because he has a cheapo Bush sound bar 🤔 Hopefully I can sort it for him when lockdown allows.
Stay safe and take care.
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali