I've just renewed contract and upgraded to ultimate oomph package , have 2 v6 boxes so have 2 new remotes coming and will do software update but I don't seem to be able to get a mini box to have in my bedroom ? Virgin staff don't seem to have a clue how send me this and just keep repeating that I've 2 remotes and updates coming ! I asked to update to 360 box as I wanted mini for bedroom ! Help !😡
Hi , I was told I could but would have to pay £5 a month more for extra box which is fine , because she couldn't do it without 2 activation charges I left it as it was and she said to call after I receive them ?
Was just wondering as it took her over an hour to upgrade me in the first place so don't really believe what I was told .