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Pcullen999
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Virgin 360 in replay mode

When I use Replay to look at a programme (one I did not record but is available when I search on the box) the picture is shown in postbox I.e. wide black vertical lines each side of the picture.  Looks like I am seeing the programme as if it had been recorded on an iPHONE. Anyone seen this. 

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ozsat
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Re: Virgin 360 in replay mode

Which programme is it?  It may be a 4:3 programme if old which would be correct format.


@Pcullen999 wrote:

When I use Replay to look at a programme (one I did not record but is available when I search on the box) the picture is shown in postbox I.e. wide black vertical lines each side of the picture.  Looks like I am seeing the programme as if it had been recorded on an iPHONE. Anyone seen this. 


 

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japitts
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Re: Virgin 360 in replay mode

Are you talking about live restart? Or OnDemand?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Pcullen999
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Re: Virgin 360 in replay

No it is not the fact that the program is 4:3. The program is A Place in The Sun and it is wide screen. When I say Replay this is In on demand mode. 

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Zach_R
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Re: Virgin 360 in replay mode

Hi @Pcullen999,

Thank you for your posts and welcome to our community forums. We're here to help.

Apologies for the delayed response, and sorry to hear you're having some issues with your TV service. Is this ongoing today? If so, are any other recordings affected? Can you provide a photo of the issue?

Thanks,
 



Zach - Forum Team


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