Menu
Reply
Jimmycourier94
  • 1
  • 0
  • 0
Just joined
200 Views
Message 1 of 4
Flag for a moderator

Virgin 360 cannot get uhd channels

Signed up for 360 but says I must subscribe for uhd movies etc

 

0 Kudos
Reply
TonyJover
  • 91
  • 3
  • 8
Dialled in
178 Views
Message 2 of 4
Flag for a moderator

Re: Virgin 360 cannot get uhd channels

What package are you on, Oomph or something else?

0 Kudos
Reply
japitts
  • 10.59K
  • 1.49K
  • 2.14K
Very Insightful Person
Very Insightful Person
167 Views
Message 3 of 4
Flag for a moderator

Re: Virgin 360 cannot get uhd channels

The only UHD linear channels are currently "Virgin UItimate" on Ch228, and BT Sport Ultimate on Ch531

I can't recall off-hand which packages include Virgin Ultimate, but BT Sport Ultimate is included alongside the BT Sport channels.

Sky UHD movies & entertainment (OnDemand, not broadcast channels) are a chargeable add-on except if you're a recent brand-new customer with Ultimate Oomph where they're included.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

roy247
  • 797
  • 69
  • 172
Well-informed
149 Views
Message 4 of 4
Flag for a moderator

Re: Virgin 360 cannot get uhd channels

The emphasis on what japitts said is "recent brand new customer", if you have been a Virgin customer for 10 years and just upgraded your package then UHD is an add on, if you have just joined and got ultimate oomph then UHD should be included, well last time I looked it was but I haven't checked recently.

 

0 Kudos
Reply