We switched from sky to virgin around 6 months ago but have a few issues with the 360 box
- whenever we try to watch netflix, click on the film / program and the sound goes, we have to come out of it to go back in which eventually solves the issue, anyone else experience this?
- the TV remote is very stiff to press left on the directional buttons from as soon as we got it. Now it's hard to press in all directions now
- now recently the sky sports red button doesn't work. When trying to watch other games last night on sky sports, I click the red button and it just goes to a black screen? It was working before but only just recently started doing this. I turned box off, unplugged etc...
The Sky Sports red button issue has only started in the past week or so, but is already being discussed in this thread
Netflix - does the same thing happen with other streaming apps and/or OnDemand programmes? Or just NF? How is your V360 connected up for picture & sound - is it HDMI to your TV, or are there any soundbars/AV kit in the chain anywhere?
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It happens on most shows on netflix. Used to do it every time but just recently started watching ackley bridge and the sound is fine on that but now the shows are cutting off around 1 minute from the end, meaning we miss the end of each episode.
Glad to have been able to assist with the 360 remote.
In regards to the issue you've described with Netflix, there has been a known issue with the cut-off that our faults department have been working on. Many customers have reported the issue to be resolved for them just over the last couple of days - are you able to reboot the set-top box then test a show at some point when convenient and report back whether the issue is persisting?