When our Virgin 360 was a Virgin TiVo, the update to 360 obliterated the ability to connect to NOWtv, Disney+ and no doubt other channels/apps. Why?
Last year, Virgin said these apps would be available by the end of the year - which has come and gone. So when oh when can I watch NowTV for which I've been paying a subscription for months and months without being able to watch it on TV? Ditto Disney+?
When we had a Virgin TiVo (before the 360 software was automatically downloaded) we were able to use all the apps which were already on our Samsung TV - that included NOWtv, Disney+ etc. etc. Now that we have the 360 we tried to switch out of that and use the TV direct, selecting the NOWtv app at the bottom of the screen. Nothing much happened but when it did, all we got was blur. There seems to be a lot on this forum about this and the collaboration between Virgin and NOWtv being at odds.
360 won’t have had any effect on your TV’s apps, including NOW. Have you checked your TV has the latest software and that the apps are up to date? Now TV was recently rebranded to just ‘NOW’ so it could be your apps need updating. Equally, ensure your TV is still connected to the internet to allow such updates.
It’s worth noting you can log into NOW and cancel your subscription at any time.
I am going to throw my hat into the ring. A long time ago I subscribed to Now TV for, yes Game of Throwns with the new series now on Now TV I was looking to subscribe again, but no app on Virgin Media cable app. We’re did it go. I know it was their at one point or I could never have watched the previous series as have never had Sky.. so we’re is it hiding.
Yes Firestick may be the only route. I have one somewhere but don’t tend to use it as need to switch the tv over from cable to the input the Firestick is plug into. To view TV like this confuses the Mrs and has caused rows in the past if I leave the wrong input channel set up on the TV. So that why I don’t use a Firestick and would prefer to use an app as before on Virgin. This lack of facilities on Virgin olong with the quality of service dropping to an all time low is why after 20 years of being a Virgin customer (only having a break when I tried Sky but never got on with it and the constant pixillation). I am looking to move to Community Fibre as soon as reach me in their expansion program. The down side of this I will lose my blueyonder email address and will have to purchase a personal domain..