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Virgin 360 Mini Box power supply died

Joining in

Hi, our Virgin 360 Mini Box power supply died out of the blue and I cannot find a way to get a replacement. Does anyone know how I can get it replaced?


Very Insightful Person
Very Insightful Person

Hi bigmantho 

You should call  150 from a Virgin landline or mobile, or 0345 454 1111, option 2 (Faults

When calling Faults ignore all the options and don't press any buttons then you should be placed into a queue and an agent should pick up the phone and help.

Or wait a day or two and a member of the Forum Team should pick this up for you and help.

I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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