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Virgin 360 Mini Box power supply died

bigmantho
Joining in

on ‎19-08-2023 03:16

Hi, our Virgin 360 Mini Box power supply died out of the blue and I cannot find a way to get a replacement. Does anyone know how I can get it replaced?

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1 REPLY 1

newapollo
Very Insightful Person
Very Insightful Person

on ‎19-08-2023 11:56

Hi bigmantho 

You should call  150 from a Virgin landline or mobile, or 0345 454 1111, option 2 (Faults) 

When calling Faults ignore all the options and don't press any buttons then you should be placed into a queue and an agent should pick up the phone and help.

Or wait a day or two and a member of the Forum Team should pick this up for you and help.

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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