on 19-08-2023 03:16
Hi, our Virgin 360 Mini Box power supply died out of the blue and I cannot find a way to get a replacement. Does anyone know how I can get it replaced?
on 19-08-2023 11:56
Hi bigmantho
You should call 150 from a Virgin landline or mobile, or 0345 454 1111, option 2 (Faults)
When calling Faults ignore all the options and don't press any buttons then you should be placed into a queue and an agent should pick up the phone and help.
Or wait a day or two and a member of the Forum Team should pick this up for you and help.