My girlfriend and I have just moved into our first home. We have just got a new Samsung smart tv (QE50Q60T) and have the new v6 box but I can’t seem to pair the Samsung universal remote with the Virgin box?
I have tried pairing this manually, entering the model number and make as Arris (the manufacturer listed in the back) but still no luck.. any ideas?
I don’t have 360 yet but I do have a V6 box with Samsung smart remote.
Is your V6 box unobstructed? The Sam remote works by infrared so needs to have an unobstructed line of sight to the box, it seems very temperamental and the slightest thing in the way stops the signal.