I currently have 200mb broadband and basic TV package - TV being second set in bedroom as I have SKY for the main TV in lounge . I have SKY mainly for sport and also prefer their platform but now VM has the new 360 I thought I would give it a try to see if it is equal or better now than SKY ? I currently have a V6 box but on checking the VM sales chap told me I would need to change it as well as the 360 remote which I didn't understand as I thought the V6 box I had could be upgraded with the necessary software etc. I was not prepared to pay extra for the new box so in the end he agreed to send out a new box but only charge me £24.95 for the new remote . Today I didn't receive a new box but a Hub 3 ! My current one is a Hub 2 .
Questions :- Was this a mistake and my current V6 is able to be upgraded to TV 360 ?
Will my Hub 2 work with TV 360 or do I need the Hub 3 ?
We have just got it, I can say, I don't mind it. I feel it is a lot more futuristic than Tivo and defiantly faster and with the mic in the remote, it really works well. I love having the different profile feature, like Netflix, it is then tailored to you. This is, finally a contender to Sky Q as TV 360 is essentially Sky Q but with better, faster features.
If you have specific questions on what services there are and how they work, please ask,
Thanks for reply . Just to point out it wasn't forum staff that informed me it was done on chat on the VM site. I understood him to say I would need a new box and he didn't mention a hub upgrade . As I am getting consistent 200 mb speed on Hub2 without any problems .. why is it necessary for hub 3 ? Will TV 360 not work with what I have ? Does the V6 box go into upgrade mode when it is switched on by the new remote then ?
Thanks for that Dave ... no instructions in Box ! I know that the Hub 3 had issues originally and hope that by now they are sorted . I've been quite happy with hub 2 and of the opinion that if it aint broke why fix it ! But if I have to replace it with hub 3 to get TV360 I'll have to ..... just wanted to know why that is ?