a number of issues, channels not available, recordings incomplete due to “loss of signal” playback of recordings constant pauses or lost sections. Box locks up randomly and menu system tardy on occasion. Spent ages on phone with tech who said upgraded firmware all sorted. reset box twice again today no difference ! many thoughts ? Thanks
engineer visited and went through loads of stuff adding power splitter then attenuation. Incoming signal didn’t look great. Download firmware and rebooted. All seemed okay at the time. Two days ago all recordings and scheduled recordings disappeared. All accounts for bbc iplayer, 5 and prime etc all require log on details again. Where do we go from here ? thanks
thanks for the response. No all recordings were there and continued to be there for about 3 days after visit. It’s as if somehow it’s done a full reset. I haven’t and I know my partner wouldn’t have a clue how too ! Prior to this the V6 was as good as gold !
Just for the benefit of others in this thread, BT TV is a hybrid of two platforms.
For the basic channels, they are a Freeview-based system. For the add-on & premium channels, BT TV uses the internet and doesn't have the same range of channels as Virgin Media. They may well suit some requirements, but they're not a direct equivalent.
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