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fintrade01
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V6 to TV360 Upgrade Failed error MA1/4/0

on ‎01-02-2023 17:14

Checking network diagnostics port configuration test Failed. Could this be why and how do I resolve?

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japitts
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Re: V6 to TV360 Upgrade Failed error MA1/4/0

on ‎01-02-2023 17:48

You've not explained the issue, but I'm going to make some assumptions here.. feel free to correct me.

You currently have a V6 and am trying to convert it to a TV360, but am encountering error code MA1/4/0. You're trying to look for ways to resolve this, and suspect the port-configuration test failing could be the reason.

If I'm right... then no it won't be the reason. The port-config-test often fails on V6 that are otherwise working perfectly, mine included.

The error code MA1/4/0 is an account-related error, and you will usually need to seek VM intervention via faults-CS to rectify it.

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Kain_W
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Re: V6 to TV360 Upgrade Failed error MA1/4/0

on ‎03-02-2023 18:48

Hi fintrade01,

Thanks for your post and welcome to to the community.

Apologies for the issues faced, can I ask have you been able to set this up since posting?

Regards,

Kain
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