V6 box with virgin 360 problems

[etkonwgno]

Over the past few days, my v6 box with virgin 360 keeps powering itself off over and over again. When this happens the power light on the box flashes for about 1 minute. If I turn the box back on it happens again within 5 minutes. I've tried power cycling the box to no avail.

[japitts]

You don't have a "V6 with TV360", you have a TV360. V6 refers to the box running TiVo-software which yours doesn't - it's been converted to a TV360 which runs Horizon software.

If your TV360 is restarting of its own accord, it has a fault. You should report that fault, either by wating on this forum a day or so for staff, or calling in.

[Joseph_B]

Hey @etkonwgno,

Welcome to the Community Forums and thanks for the post.

Sorry to hear about your issues with your TV Box, I would like to go about looking into this further with you, for me to do so I will need to confirm some information from you in a private message.

Joe