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jackoswacko
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V6 box not switching on

I have 2 virgin 360 boxes in the house. one of them has stopped working. Please can you advise on how to fix the issue?

I have tried resetting the box but it is not working.

Thanks

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roy247
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Re: V6 box not switching on

Is the light on, if it is what colour is it.

If it's not on then you could try swapping the power supplies between boxes and double check the power switch on the back of the box hasn't accidentally got turned off.

 

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jackoswacko
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Re: V6 box not switching on

Hi thanks for the advice. I actually have the box working now after unplugging and checking all of the cable wires to the box. 

 

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Paul_DN
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Re: V6 box not switching on

Hi jackoswacko,

 

Thank you for reaching out to us in our community and welcome back, I am glad to hear the advice from roy247 has helped resolve your issue, that the great thing about our community we are all here to help each other, if you have any further issues do not hesitate to let us know?

 

Regards

 

Paul.

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