Thanks Paul and I can't express enough gratitude for how helpful you have been to get our account sorted out where everyone else has failed.
I now have 2 V6 boxes upgraded to 360, which was a very simple process and the 360 remote and menuing is really very simple to use.
The good:
- Whereas I used to have to do a short press on the power button for the V6 box and a long press for the TV to power them on, now it's just a short press and both come on.
- With V6 I had to use the remote with my soundbar (Majority Snowdon) to control the volume. With 360 that works as well. Sadly it doesn't power the soundbar on and off but you can't have it all.
- The voice control on the 360 remote works really well. It displays what it thinks you said and so far is surprisingly accurate. Saying "Show me dinosaurs on You Tube" does just that, or "Show me thisshow" will display the channels that the show is on.
The bad and the ugly:
I will let you know when I find it!
For those interested and it may apply to you as well...
When we upgraded to the Ultimate Oomph package 18 months ago, we were supposed to get a 2nd V6 box but it was never sent out. Trying to do anything on the account through customer service the system wouldn't allow them to go through because of an account anomaly.
Paul managed to get the account sorted and we got a 2nd box. Once that was registered on the system, the changes went through easily.
Upgrading From V6 To 360
Once the upgrade message appeared on the home screen, clicked on the link and although it said the process would take about 30 minutes, it took 15 at most.
Plugging the 2nd V6 box in several days later, it had already updated to 360 and took maybe 10 minutes to get the latest upgrades etc. All the shows we had recorded on the master box showed up and could be played ok.
Thanks again Paul for helping to sort this out for us ⭐⭐⭐
