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Very Insightful Person
Very Insightful Person
Message 11 of 11
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Re: V6 Box not showing "Upgrade to TV 360" on home screen.

Error 7400 is a TiVo-software activation error, so it sounds very much like there's a mismatch between the software your box is running, with what it's trying to run, and what VM's provisioning systems want it to run. The first 2 say TiVo, the final one says 360.

If CS can't fix that remotely, a tech visit is the way to go.

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