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Rjm22
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V360 update and lack of on demand

Does anyone have issues with the v360 box cycling between update and the welcome screen. I have periods where I get no Tv for ages. 
I also have no access to on demand services and get error codes all the time. 
Does anyone else have these problems? 

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TiffanyGreen97
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Fibre optic
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Re: V360 update and lack of on demand

Not had this at all on my boxes

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BlueLou
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Virgin Media Staff
Virgin Media Staff
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Re: V360 update and lack of on demand

Hey this is definitely a fault. Please call in 

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Rjm22
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Re: V360 update and lack of on demand

How do I get to speak to someone. I have called up loads and I just stay on the phone for over an hour and end up being cut off.  

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roy247
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Knows their stuff
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Re: V360 update and lack of on demand

If you phone at 8.00 am at least you will be at the front of the queue. You could select the retentions option but this must be making their life s**t at the moment.

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