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Add12
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V360 new remote upgrade

I've had the new 360 remote delivered today but no self install guide can't find any instructions online it is paired to the v6 box but how do I download the new software 

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Ernie_C
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Re: V360 new remote upgrade

I have moved this thread to the TV 360 board where you can find lots of info on the new software.

There should be an app in the apps list to install the new software.

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TiffanyGreen97
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Re: V360 new remote upgrade

you need to go to the apps section then all apps on your v6 box and one of the apps will be TV 360 update. run this and follow the instructions. If the app is not there reboot you box,  that what I had to do

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Add12
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Re: V360 new remote upgrade

Thanks for you help it's now asking for a verification code do you know where I can find it i have tried calling virgin but the are closed

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Ernie_C
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Re: V360 new remote upgrade

I’m sure @BlueLou will know the answer. He’s Virgin Media staff that is policing this board.

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BlueLou
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Re: V360 new remote upgrade

In the box with the remote are two guides. 
the one page sheet is the installation guide and that also has the verification code. 

the other is the user guide, I really suggest you read both!

Add12
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Re: V360 new remote upgrade

All I had in the box was 2 remotes no instructions or guides

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