I have a visit arranged for Wed pm to "upgrade" to the V360 service. I am due to get 2 new boxes. However, I have just found out that the V360 mini box does not have a hard drive. What on earth is the point of that?
This means I am transferring from 1GB + 1GB currently to a mere 1GB, absolutely pointless.
Why can`t my 2 existing v6 boxes be upgraded? If my boxes can`t be upgraded, can I get 2 V6 boxes that can?
Your existing V6 boxes can indeed be migrated to 360, although if you have 3 of them this does require a tech visit. A 2-box migration shouldn't usually need a tech visit, unless there's something else at play here.
If your multiroom V6 boxes are swapped, you will indeed lose the disk space on those boxes. I don't see any need for them to be swapped.
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I just have 2 V6 boxes but there is no upgrade link on the home page or in the apps folder on either of them so I think I may have old V6 boxes? I wasn`t expecting new boxes but the link says I`ve to get them. The fact the 360 mini box has no hard drive is baffling.
It`s all vey strange. I understood that my existing boxes would be upgraded but when the confirmation of the change over was emailed to me, it includes 2 new v360 boxes. Initially I was delighted until I realised this ridiculous short coming. I record lots of stuff and my 2 existing hard drives are well used. To date, no remotes have been received and the link obviously is missing. I am wondering if some V6 boxes are incompatible but to be honest I`m totally confused. I can`t understand why an engineer is required to upgrade my existing boxes?
I have 2 v6 boxes and 1 of them has upgraded to 360 no problem the other has a link but in the other I get error MA1/4/30. Can’t this be solved with a software push? It makes no sense. Do I just have to call cancellations to get anything done properly as usual
did it say Mini Box or 2 TV 360 boxes. If it said 2 TV 360 boxes this is just probably how it will show on your new contract and you will possibly receive 2 remotes on Wednesday and not an engineer, I believe this has happened to other people. The upgrade links should appear after you get the remotes because you do need the new remotes to complete the upgrade. To the best of my knowledge all V6 boxes can be software upgraded.
You should get a text or email from Yodel I believe if they are delivering remotes with a time slot usually on the day.
I have had an upgrade to 360. I have 2 v6 boxes 1 the upgrade went ok the other comes up with an error code of MA1/4/30. Can’t the software be pushed again? I have had visit scheduled so have to wait in for 4 hours for something that should be able to be done over the air. Do I just have to call cancellations to get anything sorted as usual?
This is how it looks as part of the email I received. It also talks about how I requested an engineer to call. I wasn`t given an option and immediately was asked what day would suit. I could not understand the need for an engineer based on what I had read about upgrading my current boxes. It`s an absolute shambles.