Virgin Media Community

[abelljms]

What they don't tell you clearly is that you LOSE all recorded material when the box changes, and you even lose all your settings, and have to start again.

It wouldn't be hard to provide an upgrade option so that the old box temporarily dumps back to Virgin Cloud it's contents and settings, and then downloads it to the new machine.

But that means using software authors who care a toss about customers 

[ozsat]

The uploading of content to the cloud is one the broadcasters do not allow. None of the tv providers in the UK are allowed to offer than option when swapping boxes.

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@abelljms wrote:

What they don't tell you clearly is that you LOSE all recorded material when the box changes, and you even lose all your settings, and have to start again.

It wouldn't be hard to provide an upgrade option so that the old box temporarily dumps back to Virgin Cloud it's contents and settings, and then downloads it to the new machine.

But that means using software authors who care a toss about customers 

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[abelljms]

And the virgin transfer settings function doesn't appear, despite the guide alleging its there.

PS. the answer  about transfer no system just shows that it's a collective cabal who have agreed the unaccpetable is fine.

[japitts]

An upgrade from TiVo/V6 to TV360 is no more or less an upgrade, than "upgrading" from Apple to Android or vice-versa. In other words, it's a migration and complete change of operating system.

It's entirely possible that the Horizon file system is different to the TiVo/V6 one - in which case, transfer of data is impossible.