There may be a £24.95 for the new remote(s) and a possible £35 activation charge
If you go to <<< this page >>> it tells you about the 360. There are 2 Get your 360 links on the page. One in a black box at the top to the left of the picture of the footballer. The other is under the heading Upgrading is easy.
You should also be able to upgrade to the 360 if you sign into My Virgin Media at the top of the page. You might need to process it there via the online chat messenger.
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
Just a warning regards the upgrade. As many have stated it is either £24.95 (which appears to be new remote(s) only for V6 box customers and then an online update) or else you can have the upgrade free of charge if you commit to an 18 month contract extension.
The online chat is an appalling service though and be warned - I was firstly offered it at £24.95 but the next day (after the Virgin chat chap had simply transferred me into the land that time forgot - well 2 hours I was still holding) suddenly it was £29. Another lengthy wait and I struck gold. A Virgin chat chap who knew what he was on about. Extended my contract, got the upgrade for free and also £10pm knocked off my monthly bill.
Tip: when using the Virgin online chat facility - patience is a virtue.
I tried the chat when I upgraded to 360 but couldn’t get connected. I rang up it was a couple of weeks ago and was told it was a new remote for V6 upgrade. There wasn’t a mention of the £24.95 but I’d read about it so it wasn’t a surprise when it was on the email confirmation for 360. I would have been more than happy to extend my contract for another 12 to 18 months if my contract offers were extended too. I thought by you would have to take out a contract upgrade to get the £24.95 waived.
I'm with you Withitnow. The Tivo front end was looking very dated. The 360 interface looks like a tweaked Kodi with a half decent shell added. the biggest complaint to many will be that they are used to the Tivo interface