Upgrading to 360

[Cazbarfeatures]

Hi,

We received our new remote went to upgrade and after about 20 minutes it came up with an error code - MA3/14/40.

What should we do?

Thanks

[japitts · Accepted solution]

There's a very good chance this will need VM intervention, on the basis there's a mismatch between the software your box is trying to run vs the SW VM have setup on your account.

You can try resetting your box, it can sometimes resolve this. If not, you'll need to either call in for an immediate response or wait on here (a day or so) for staff to pick this post up.

[Cazbarfeatures]

I now think I have a poltergeist 👻.

Things just started happening and it works now.

Thanks