If you currently have a Virgin TV V6 box and a TiVo® box and you've asked to upgrade to 360, you will receive two shiny new remotes, but only one new box.
This isn’t a mistake, but it's because your existing V6 box will be magically converted to Virgin TV 360 using just the new remote.
The extra box is the Virgin TV 360 Mini box that will replace your TiVo box; which you can remove and dispose of responsibly.
What to do:
The do's and don'ts. Keep the community welcoming for all. Follow the house rules