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Upgraded to Sports HD...channels not showing

Joining in

I upgraded online to get Sky Sports HD channels...still only showing SD channels. Have rebooted box and can't find an option to update/returned channels.





Online upgrades seem to take 1-3 days at times - I've always called for instant upgrades.

1.2Gb/100Mb in Oxford (area 31) using SH5

Did it almost a week ago! Will have to call tomorrow

Very Insightful Person
Very Insightful Person

If you've received the email confirmation, the channels should be active. if you've not received that confirmation a few days after requesting, then as per ozsat - call in.

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Hi @Davidjwhalley 👋.

Thanks for reaching out to us. Apologies you are having issues with some of the Sports channels. Can I ask is this still an ongoing issue or have you managed to resolve this.

Please let me know. 


Sorry, been meaning to update - I did an online chat and it's now all sorted 👍

Morning @Davidjwhalley 

Great to hear all sorted 🙂 Please do pop back to the community if you need further assistance.

Best wishes.

Forum Team

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