Upgraded to Sports HD...channels not showing

[Davidjwhalley]

I upgraded online to get Sky Sports HD channels...still only showing SD channels. Have rebooted box and can't find an option to update/returned channels.

Help!

[ozsat]

Online upgrades seem to take 1-3 days at times - I've always called for instant upgrades.

[Davidjwhalley]

Did it almost a week ago! Will have to call tomorrow

[japitts]

If you've received the email confirmation, the channels should be active. if you've not received that confirmation a few days after requesting, then as per ozsat - call in.

[Sabrina_B]

Hi @Davidjwhalley 👋.

Thanks for reaching out to us. Apologies you are having issues with some of the Sports channels. Can I ask is this still an ongoing issue or have you managed to resolve this.

Please let me know. 

Sabrina

[Davidjwhalley]

Sorry, been meaning to update - I did an online chat and it's now all sorted 👍

[John_GS]

Morning @Davidjwhalley 

Great to hear all sorted 🙂 Please do pop back to the community if you need further assistance.

Best wishes.