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porschepaul
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Upgrade to 360

I have 3 V6 boxes in the house.  We had an engineer visit on the weekend for a fault who recommended we upgrade the boxes to 360 as we have the ultimate oomph package already. 

I have been cut off from customer services 150 twice today after an hour or so each

He recommended live chat but I cant find that

Any idea how to upgrade???

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Emily_G
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Re: Upgrade to 360

Thanks for the post Porschepaul.

 

We are working on upgrading customers to the new equipment in phases and once these become available you will be notified. 

 

Thanks, Emily.

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PompeyJohnW
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Re: Upgrade to 360

You'll need new remotes. I had email offering 360 and got very quick response and delivery. Alternatively go into your account online and look for upgrade option there.

Have you tried pressing "Home" on remote? Option to upgrade to 360 is bottom of menu. Beware, you'll lose all recordings when upgrading. I put 360 stuff back in box but once you opt for 360 the system will upgrade automatically after 7 days. I didn't realise this so will be losing a load of stuff soon.

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