I've just upgraded my package to include Maxit TV and Volt M360 broadband. I received the new 360 handset on Thursday 1st December and am trying to upgrade the V6 box. The MA1/3//0 error appears.
When the error message says try again later, it obviously means it. I rang virgin and got through to an appropriate help person. I went to the upgrade link on the old V6 and found the error message gone and a start upgrade page appeared. Now upgraded successfully.
Thanks for updating the thread.
It's good to see that the upgrade has worked.
It took me a couple of weeks to get sued to the new interface and differences, but the following page should be helpful.
If you have any problems/queries just shout up on the forums and we'll do our best to help.