Showing results for 
Search instead for 
Did you mean: 

Unpair Virign remote

Joining in

Sonos does not work with the TV unless Virgin box is switched on.


How do unpair Virgin from my TV so that Virgin is not controlling my system?




Community elder

You could try pairing the remote to a different make TV to see if that works, I remember someone removing his soundbar by just saying no to everything, don't know if it was the volume keys test.


Hi @Tazout,

Welcome to our community forums and thank you for your first post.

Sorry to hear you are having issues with your TV as well as your Sonos. We want to do our best to help. Have you tried the advice given by @roy247. You may also find the following link useful and

Please let us know if you need any further help.


Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs