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mango276
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Unable to play recordings from the second box

Hi

we have the old V6  boxes updated with the 360 software. When we try and watch a recording made on the other box, it reports an error saying ‘

the other box is offline or not  connecting. Turn it on to watch your recording’

we have the other box on and both are connected to our wireless router with the same network ID so not sure what we can do? 
We have powered down both boxes to reset, but no joy. 
any help appreciated ! 
thanks 

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roy247
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Re: Unable to play recordings from the second box

Try setting the boxes to Active Start in settings.

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mango276
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Re: Unable to play recordings from the second box

Thanks for the tip. We did that, and also restarted both boxes. All linked up now! 
have to say it’s not perfect but works adequately 

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