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Tv2 is offline

Lisa74
Joining in

While watching a recorded programme the box started to buffer, it then comes up saying it’s turned off, and to turn it on!!

how can’t this be when I was actually watching a recorded programme?

I now can’t watch any recorded programme!

I have changed settings to fast start, turned it off and back on and still nothing!! 

1 REPLY 1

Reece_MH
Forum Team (Retired)
Forum Team (Retired)

Hi Lisa74 👋

Thanks for posting, and a warm welcome to the Forums!

I'm sorry to hear you're having problems with your TV Box. For clarity, you've mentioned in your title "Tv2" - are you referencing a second box? If so, is this a V6, TV360 or TV360 Mini box? If you're not sure, feel free to send us a photo.

Is it only recorded programmes you're experiencing problems with, or other services such as Live TV, and On Demand? Do you see any specific error codes?

Thanks,

Reece - Forum Team


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