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Tv remote control

Prg21
Joining in

My voice command on the tv remote control won’t find 5USA,I keep getting the message “sorry,it’s not possible to do that”or”sorry,I haven’t learned that yet “It’s been working fine for the past 10 months.

3 REPLIES 3

Martin_N
Forum Team
Forum Team

Hi Prg21,

Thank you for your post. I'm very sorry to hear that isn't working. 

To confirm, all other channels you have tried are working fine with the voice command?

^Martin

Yes,all channels and apps are working fine with voice command except 5USA

Thanks for coming back to us @Prg21 

I've reached out to the team now to get this reported.

Best wishes.

John_GS
Forum Team


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