VM were making a number of channels available to customers on lesser packages, but yesterday (Tuesday) was the final day, I believe. Your channels have probably just returned to what they were previously.
Still states on the website that the package I got still gets the channels I received before this happened. I see it’s gone up in price but that shouldn’t matter. I entered into a contract to receive these channels, surly if the package changes so should my monthly bill to reflect the the new package, which is now cheaper than what i am paying, idk
Tried ringing a few times now haven’t got all day to wait in queue unfortunately.
The Big Bundle only has the Mixit TV channels which doesn’t include Sky History channels. This means the explanation given above is correct. You had some extra channels free of charge for some time due to COVID.
You can check the channels you should have here (column 5):
The Big Oomph package is the Mixit TV package. Details of the channels available in each package can be found using /virgin-tv-channel-guide
You can add extra channels using Personal Picks. These cost £7 extra for the first personal pick per month, and £5 extra for any further personal pick packages you wish to add. In addition you can also add the kids personal pick for £5 per month.
VM provided customers with some extra channels for free until 9th February freebie channels
Virgin Media is making a number of factual pay TV channels available until 9 February. They are: Animal Planet HD, Animal Planet +1, Crime+Investigation HD, Crime+Investigation +1, Discovery History, Discovery History +1, Discovery Science, Discovery Science + 1, Discovery Turbo, Eurosport 1 HD, Eurosport 2 HD, Sky History HD, Sky History +1 and Sky History 2 HD
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
Nothing makes sense in there packages. I got the big oophm bundle but it came with the m200 not the m100 which it is showing now. If that’s the case i will just stick with freeview channels and cancel virgin tv. Never said anything about covid offers when I ordered it but I have no proof of it, so can’t argue it.